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Referral process
To lodge a referral, use the following:
- Student Support Service and Visiting Teacher Service consent form (DOCX) – this form provides consent from the parent/carer or mature minor for the student to access support from the VTS and/or SSS
- Student Online Case System (SOCS) (staff login required) – all referrals to the VTS must be lodged on the SOCS platform. The VTS and SSS consent form are uploaded on SOCS as part of the referral
SOCS user support
For additional support using SOCS:
- browse or search the SOCS User Manual (staff login required)
- review the SOCS Instructional Videos on Arc (staff login required)
- call the SOCS helpdesk on 1800 614 810
- contact the SOCS helpdesk.
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Summary
Resources to support the Visiting Teaching Service policy including referral support resources and SOCS user support links.
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